Everyone Deserves a Moment to Relax At Lucia Electronics
Discover premium electric massagers designed to relieve tension, enhance relaxation, and improve your wellbeing with advanced therapeutic technology.
What Aussies Are Saying
Frequently Asked Questions
How does your products work?
Our product works by using a combination of air compression, gentle vibration, and soothing heat to relax and refresh your hand and neck.
How can Lucia Electronics products help me relax and sleep better?”
Our products help you relax and sleep better by reducing muscle tension, easing stress, and creating a more comfortable environment for rest.
When will I get my order?
ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are you located?
Our head office is located in Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Support@luciaelectronics.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Lucia Electronics, we believe better health shouldn't have to wait. That's why we offer fast, free shipping on every order. Your wellness essentials are packed with care and delivered straight to your door so you can start feeling better, sooner. We're committed to empowering health-conscious men and women aged 50+ across Australia with innovative technology that simplifies health, boosts confidence, and supports active, vibrant living.
Fast, Free & Secure Shipping Australia Wide
We believe better comfort shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your relaxation essentials are packed with care and delivered straight to your door so you can start feeling relief sooner.